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AWAKENING
Refund Policy
Thank you for supporting our music and merchandise! Please review our policy before completing your purchase.
Digital Products
All digital music files and digital products are final sale. Due to the nature of digital products, all sales are non-refundable and non-returnable once the purchase has been completed.
Please make sure you review your order carefully before purchasing and verify that you are purchasing the correct digital product.
Physical Merchandise
All physical merchandise is final sale. We do not accept returns, exchanges, or refunds for physical products after an order has been placed.
Please carefully review product descriptions, sizes, colors, and other details before completing your purchase.
Damaged or Incorrect Orders
While all purchases are final, if your physical order arrives damaged, defective, or you received an incorrect item, please contact us within 7 days of delivery with your order number and clear photos of the item and packaging.
We will review the issue and, when appropriate, may provide a replacement or another resolution at our discretion.
Order Changes & Cancellations
Orders cannot be canceled or modified after they have been processed. Please review your order carefully before submitting your purchase.
Contact Us
If you have questions about your order or this policy, please contact us before making your purchase.
By completing a purchase, you acknowledge and agree to the terms of this Refund & Return Policy.
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